Azayro.

REAL-TIME B2C COMMUNICATION

FREQUENTLY ASKED QUESTIONS

What is this app designed for?

Our app is designed to streamline communication between businesses and customers through real-time notifications. It helps businesses keep their customers informed about important updates, offers, order statuses, appointments, and more.

How do real-time notifications work?

Real-time notifications are instant alerts sent to customers’ devices. As soon as a business sends out a notification, customers receive it immediately on their mobile phones or other connected devices, ensuring they are always up-to-date.

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How can I customize the notifications my customers receive?

As a business user, you can customize notifications by including personalized messages, choosing from various templates, and selecting the appropriate timing for each notification. Customers can also manage their notification preferences within the app.

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Is the app secure?

Absolutely. We prioritize the security and privacy of our users. All communications and data are encrypted, and we comply with industry standards to ensure that your information is safe.

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Do customers need to download the app to receive notifications?

Yes, customers need to download the app and enable notifications on their devices to receive real-time alerts. They can manage their preferences and opt in or out of specific types of notifications as needed.

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What if I need help or have a question?

We offer customer support through various channels, including email, live chat, and an in-app help center. Our support team is here to assist you with any questions or issues you may have.

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Is there a cost for using this app?

Our app offers different pricing tiers based on the features and volume of notifications your business needs. We also offer a free tier with limited features. Please check our pricing page for more details.

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How do I get started with the app?

Getting started is easy! Simply go to the web application, create an account, and follow the setup guide to configure your notifications. You’ll be able to start communicating with your customers in no time.

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What platforms does the app support?

Our app is available for both iOS and Android devices (for customers) as well as a web application (for businesses). We are continually working to improve and expand compatibility with other platforms.

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